End of 12-week monthly maintenance service
Output Key Performance Indicators | Achieved |
Enrolled members | 51 out of the 80 enrolled members continued to subscribe to the monthly maintenance service, 19 of whom eventually dropped out. An additional 13 patients subscribed and as a result 45 members completed the maintenance service phase. |
BP/RBS tests completed | 100% of members received biweekly BP and RBS tests. |
Prescribed medicines delivered | 100% of members received biweekly medicines. |
Outcome Key Performance Indicators | Achieved |
% member retention rate | 64% retention rate. |
% point in change in systolic and diastolic BP | 76% of members had their systolic and diastolic BP under control by the end of month 6, compared with 64% (systolic) and 73% (diastolic) in month 1. Furthermore, at least 30 of them (67%) were able to consistently put their systolic and diastolic BP levels under control throughout the entire 6 months. |
% change in RBS | 69% of members had their RBS levels under control by the end of month 6, compared with 60% in month 1. Furthermore, 17 of them (38%) had their RBS levels consistently within the target range throughout the 6-month service. |
Overall lives improved | By the end of the service, overall lives improved was at 73% (ie, 33 out of the 45 members were able to put their previously uncontrolled diastolic/systolic BP and/or RBS levels into target range in at least one point during the 6-month service). |
BP, blood pressure; RBS, random blood sugar.