Tertiary hospital | County hospital | VA | |
Team structure | 4 resident physician leads 10 medical student volunteers 1 Faculty mentor | 4 resident physician leads 3 medical student leads 27 medical student volunteers | 3 resident physician leads 4 medical student leads |
Hardware | 20 iPads 5 Portable speakers | 9 iPads 2 Amazon fires 3 Google tablets 2 portable speakers | 5 iPads 9 Amazon fires 0 speakers |
Software | Zoom | Zoom | Zoom Facetime* |
Workflow | Medical student consult Provider driven Nursing driven | Medical student consult Provider driven | Medical student consult Provider driven |
Sustaining solution | Integrated into hospital’s telehealth resource centre with trained telehealth navigators | Integrated into Care Experience team’s nursing-led workflow | Managed by VA Internal Medicine resident physicians |
Funding | GoFundMe Private family grant | GoFundMe Private family grant | GoFundMe Private donations |
*FaceTime was occasionally used at the VA when requested by patients and loved ones.
VA, Veterans Administration.