Table 2

Staff reasons for using the asynchronous communication platform

Top reasons cited for using the asynchronous communication platformNumber of responses (%)
Discharge4 (6)
Contacting on-call doctors15 (24)
Collaboration with other teams24 (38)
Improving patient flow3 (5)
Quick response2 (3)
Escalation of care/alerting seniors17 (27)
Follow-up TTOs and accessing pharmacy11 (11)
Bed management2 (3)
Community coordination6 (10)
  • TTO, To-Take-Out.