Examples of external and internal drivers for Lean innovation in healthcare projects
| External drivers | Internal drivers |
|---|---|
| High governmental expectations | Patient quality of care and safety |
| Governance expectations | Staff satisfaction and empowerment |
| Reputation | Setting the culture of innovation |
| Corporate social responsibility (CSR) | Providing creative tools for project management |
| Competitive market | Meeting internal KPIs |
| Accreditation Joint Commission International (JCI) |